Indigo Airlines is on the lookout for enthusiastic individuals to join our team as Air Hostesses. This role is key to ensuring our passengers have an exceptional experience and maintaining high standards of safety and service aboard our flights. If you have a passion for customer service, a love for travel, and thrive in a dynamic environment, we invite you to apply and embark on a rewarding career with us.
Responsibilities
Passenger Assistance and Safety:
- Conduct pre-flight safety demonstrations and ensure passenger compliance with safety regulations.
- Assist passengers during boarding to ensure smooth and efficient processes.
- Provide attentive service during flights, including serving meals, beverages, and attending to passenger needs.
- Handle inflight emergencies calmly and effectively, following established safety procedures.
Customer Service Excellence:
- Maintain a positive and friendly attitude towards passengers, creating a welcoming environment onboard.
- Address passenger inquiries and resolve issues promptly and courteously.
- Anticipate and meet passenger needs to ensure a comfortable and enjoyable journey.
Cabin Management:
- Ensure the cleanliness and organization of the cabin throughout the flight.
- Coordinate with the flight crew and ground staff to facilitate seamless operations.
- Uphold Indigo’s standards of hygiene, safety, and comfort in the cabin environment.
Team Collaboration:
- Work closely with fellow cabin crew members, pilots, and ground staff to ensure efficient and safe flight operations.
- Communicate effectively with team members to coordinate inflight activities and address any operational challenges.
Emergency Preparedness:
- Participate in regular emergency drills and training sessions to maintain readiness.
- Demonstrate proficiency in handling emergency situations, including evacuation procedures and first aid.
How to Apply
Interested candidates are invited to submit their updated resume along with a cover letter highlighting their qualifications and interest in the Air Hostess position at Indigo Airlines. Shortlisted candidates will undergo further assessments and interviews to evaluate their suitability for the role.
Qualifications
- Educational Background: Minimum 10+2 or equivalent from a recognized board.
- Physical Requirements: Height proportional to weight, good eyesight (without glasses), and overall physical fitness.
- Communication Skills: Excellent verbal and written communication skills in English and any other required languages.
- Customer Orientation: A passion for providing exceptional customer service with a friendly and approachable demeanor.
- Team Player: Ability to work effectively as part of a team and remain composed under pressure.
Training and Development
Successful candidates will undergo rigorous training at the prestigious Frankfinn Institute of Air Hostess Training, which includes:
- Safety and Emergency Procedures: Comprehensive training on inflight safety protocols and emergency response measures.
- Customer Service Excellence: Techniques for delivering outstanding service and managing passenger interactions professionally.
- Inflight Service Standards: Skills development in food and beverage service, cabin management, and passenger comfort.
- Cultural Sensitivity and Passenger Psychology: Understanding diverse passenger demographics and adapting service delivery accordingly.
Benefits
- Competitive Salary Package: Earn between INR 20,000 – 40,000 per month, with opportunities for performance-based incentives and bonuses.
- Travel Perks: Enjoy discounted or complimentary travel on Indigo flights for yourself and eligible family members.
- Career Growth Opportunities: Progression to senior cabin crew positions or other roles within Indigo Airlines, with avenues for professional development and skill enhancement.
About Indigo Airlines
Indigo Airlines is a leading airline in India known for its commitment to safety, reliability, and customer satisfaction. Join our dedicated team of aviation professionals and embark on an exciting career in the dynamic aviation industry.
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